Account Archives - CheckoutWC https://www.checkoutwc.com/doc-cats/account/ Tue, 06 Sep 2022 17:51:56 +0000 en-US hourly 1 How To Generate an Invoice for Your Purchase Receipt https://www.checkoutwc.com/documentation/how-to-access-purchase-receipt/ Thu, 21 Apr 2022 21:24:36 +0000 https://www.checkoutwc.com/documentation/how-to-access-purchase-receipt/ To generate an invoice, login to Account and click “Generate Invoice PDF” on the desired payment under Recent Payments: Then fill in your information and click Save Billing Details and Generate Invoice.

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]]> To generate an invoice, login to Account and click “Generate Invoice PDF” on the desired payment under Recent Payments:

Then fill in your information and click Save Billing Details and Generate Invoice.

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]]> What happens when my license expires? https://www.checkoutwc.com/documentation/what-happens-when-my-license-expires/ Thu, 21 Apr 2022 21:24:30 +0000 https://www.checkoutwc.com/documentation/what-happens-when-my-license-expires/ An active license is required to use CheckoutWC. If your license expires due to a canceled subscription or failed payment, after a 3 day grace period, your checkout page will revert to the normal WooCommerce checkout page (or your theme’s version of that page) We do this for a few reasons: It allows us to […]

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]]> An active license is required to use CheckoutWC.

If your license expires due to a canceled subscription or failed payment, after a 3 day grace period, your checkout page will revert to the normal WooCommerce checkout page (or your theme’s version of that page)

We do this for a few reasons:

  1. It allows us to offer monthly pricing.
  2. Maintain a plugin like this is a LOT of work. Regular updates are crucial for the plugin to perform correctly.
  3. It protects the profitability of the product, which allows us to invest significant resources into making it better.

We want to be “all in” with our customers. Too many WordPress products have languished as an increasing number of customers rely on outdated versions. This forces companies to focus primarily on acquiring new customers, which is bad for existing customers and new customers.

We do not currently offer a lifetime license and do not plan on ever offering a lifetime license option.

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]]> Upgrading Your License https://www.checkoutwc.com/documentation/upgrading-your-license/ Thu, 21 Apr 2022 21:24:29 +0000 https://www.checkoutwc.com/documentation/upgrading-your-license/ If you would like to upgrade your subscription to enable more license activations or premium features, you may follow these steps. How To Upgrade Your License Click “Account” and login.  Under Subscriptions, click ‘View Upgrades’ underneath the license key you would like to upgrade:  Click “Upgrade License” next to the tier you want to upgrade […]

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]]> If you would like to upgrade your subscription to enable more license activations or premium features, you may follow these steps.

How To Upgrade Your License

  1. Click “Account” and login. 
  2. Under Subscriptions, click ‘View Upgrades’ underneath the license key you would like to upgrade: 
  3. Click “Upgrade License” next to the tier you want to upgrade to and follow the steps. 
  4. After you upgrade your license, re-save your license settings by going to WP Admin > CheckoutWC > Start Here and clicking ‘Save License’. This will cause the system to lookup your license information again, providing you immediate access to the previously restricted features.

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]]> Requesting a Refund https://www.checkoutwc.com/documentation/requesting-a-refund/ Thu, 21 Apr 2022 21:24:20 +0000 https://www.checkoutwc.com/documentation/requesting-a-refund/ If you are not happy with CheckoutWC and you are within 30 days of your purchase, we are happy to provide a refund. We do not provide refunds for renewal payments after the first payment. You will be notified of upcoming payments 2 weeks in advance, which provides you time to cancel you subscription if you […]

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]]> If you are not happy with CheckoutWC and you are within 30 days of your purchase, we are happy to provide a refund.

We do not provide refunds for renewal payments after the first payment. You will be notified of upcoming payments 2 weeks in advance, which provides you time to cancel you subscription if you do not wish to continue.

To request a refund, open a support ticket and we’ll take care of it promptly. 

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